Vsee Online

Vsee Online
Vsee Clinic Online

The CDC has announced that it is “aggressively responding to the global outbreak of COVID-19 and preparing for the potential of community spread in the US.”And a key recommendation is the use of telehealth solutions and virtual visits.

We offer you the option that will allow new patients to make virtual visits without creating an account. They simply click 'Enter the waiting room', fill out an admission form with the consent of telemedicine, and then drop into a patient waiting line.

Providers receive mobile or portable notifications when patients are in line. They can quickly scan the patient queue for top complaints and rank the most severe cases to handle first.

The patient does not need to download any video plugins and can start a video consultation. (* Note: the video in the browser is compatible with Chrome, Firefox and Microsoft Edge).

If you have any technical issues, please contact support at help@vsee.com. VSee support staff hours are from 6AM-6PM PST (Mon-Fri). I work for Optum and I help patients and providers set up VSee for video visits. Today I am going to walk you through downloading and setting up VSee Clinic on your mobile device. This is to prepare you for your video visit with your clinic. A video visit, sometimes referred to as telehealth, is an online video appointment with your provider.

Step 1:

Step 2:

Step 3:

Train one nurse or doctor to staff the hotline, and go live. Steps 1 – 3 can normally be done within 24 hours.

Step 4:

If your patient load increases, you can easily add more providers to cover the hotline – where VSee distributes your patient load across your pool of providers similar to the way Uber sends car requests to its pool of drivers.

Step 5:

If the patient load is high, you can also add a virtual front desk (e.g. customer service representative, MA, nurse, etc.) to engage with the patient via chat or video call first. The front desk can route the patient to a nurse, doctor, or specialist as necessary. The Virtual front desk is highly recommended since it improves patient satisfaction and provider productivity.

Step 6:

If the patient has chronic conditions, you can ship medical devices (e.g. digital thermometer, blood pressure cuff, etc.) to the patient’s home so you can remotely monitor them.

Step 7:

VSee can also create your own branded telemedicine mobile app within a few weeks. In addition to virtual visits and remote patient monitoring, you can also use your branded mobile app to push the latest health news and other announcements to the patients. Contact Us for more details.

Telehealth-1 – VSee’s unique telehealth platform makes it possible for hospitals, urgent care centers, and community health centers to staff and distribute workloads in the way that is most efficient for your particular organization. It gives you the ability to build effective telehealth workflows and to manage multiple work sites and remote providers online – whether for the coronavirus, seasonal flu, or other high volume issues.

Caring for patients in quarantine imposes health risks to the medical providers. The key to minimizing infection is decreasing the number of times they must break the quarantine boundary. Common quarantine procedures includes:

putting on and taking off heavy biohazard suits that are hot inside and hard to maneuver in
getting sprayed down with chemicals to kill the virus
burning any used suits to prevent the spread of the virus (in the case of Ebola)
Even with all this protective gear and safety measures, every time providers have to break the quarantine line, it means there is a chance for the virus to spread.

Here is how you can quickly set up VSee to create a telehealth quarantine solution to minimize the need for providers to break the quarantine boundary.

Have both the patient and medical staff create a free VSee Messenger account. This will allow them to securely communicate via chat and video. You can create one here:

• Step 1: Put a small form factor computer (~$299) in the quarantine room

• Step 2: Attach an HD pan, tilt, zoom camera (we recommend Logitech or Minnray) to the computer. VSee features remote PTZ camera control.

• Step 3: Attach a USB screen capture device (~$99) to the video output of the vital sign monitor, and connect the USB to the computer. VSee allows you to stream the vital signs to the remote providers.

• Step 4: Set VSee on auto-accept for the medical provider account(s). (A normal VSee call requires the callee to accept a call. Auto-accept allows a named set of user accounts to connect without the callee having to accept the call.)

Vsee Online

• Step 5: Have a single remote staff monitor 30-100 quarantine rooms this way.

Similar to the configuration 2, VSee can add a hardware to use the TV in the patient room as a telemedicine terminal, where we can do semi-transparent overlay of

medication reminders,
patient instructions, and
video calling on live TV.
You can also do Amazon Alexa integration such as “call nurse” that would launch VSee and connect to the nurse on call.

Contact Telehealth-1 for Coronavirus Telehealth Advising
Please contact us if you would like more in-depth advice regarding the implementation of the solutions. Our system been involved with implementing the solutions listed here and is available to advise your hospital and government on how to go live with your coronavirus telehealth solution.

HIPAA Compliant Telehealth, No Hidden Costs

Telehealth is complicated. What is your telehealth system costing you in efficiency and ROI?

Video Visits, Medical Exams, Remote Patient Monitoring All On One Platform

Don’t be limited to just doing video visits on your telehealth platform. Add as needed:

- Asynchronous consults and messaging.
- Medical device streaming – e.g. digital stethoscopes, otoscopes, and ultrasounds for remote physical exams.
- Remote patient monitoring dashboard – patients autosync data from a FitBit, digital scale, and other biosensors.

Intake, Consent, Copays—Virtual Practice Management, No Feature Bloat

Effortlessly manage your virtual practice with all the functionalities you need:

check-in (intake, document uploads, consent)
eligibility checking
online payments
self-scheduling…

The best part is VSee lets you turn on only what you want.

More Efficient Than In-Office Visits

Vsee Clinic Online

Simplified care coordination – Ready-built workflows to hold and transfer patients, add family, interpreters, and providers into a call.

Automated patient routing – State-license matching, specialty matching…and manage hundreds of providers with Uber-style call dispatching.

EHR integration for no duplication scheduling.

99.9% Guaranteed Patient Video Call Success

At VSee we will hand hold your patients through the last mile to ensure a successful video call. Let us be the ones to get on the phone with your patients to resolve all AV issues before the appointment, so your providers don’t lose time doing it.

We are extremely impressed with VSee’s simplicity and video quality. Most telehealth solutions are complicated and not appropriate for consumers.

Randy Parker, Founder

We needed a solution that would allow us to step through CT scans while still being secure, affordable, and easy to use. VSee is a superior platform to accomplish this.

Melissa Johnson, Consulting Analyst

Go Live Today, Build As You Go

250+ points of configuration without programming and rich APIs so you can seamlessly scale along any dimension whether it’s adding thousands of providers, doing COVID testing, or transforming an existing workflow.

FREE FOREVER

✔ No download, one-click video calling
✔ Virtual waiting room
✔ Unlimited 1-1 video calls
✔ HIPAA BAA
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BASIC ($49/mo)

All Free features +
✔ Intake + telemedicine consent forms
✔ Unlimited small group video calls
✔ Online appointments
✔ Credit card payment
& More…

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• White-label clinic & mobile app
• Unlimited big group video calls
• Virtual front desk triage
• Multi-provider walk-in waiting room
• Insurance verification & claims submission & More…